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Organisation record

The Silver Line Helpline

A Registered Charity based in England

This organisation record is part of a group of linked records that describe a single organisation. The organisation is linked to 3 active records and 0 inactive records, from 3 data sources.

The best identifier for this organisation is GB-CHC-1147330 .
What is an organisation identifier?

An organisation identifier is a unique piece of text that definitively identifies an organisation.

Examples include charity numbers and company numbers.

Identifiers are usually assigned by an external body like a regulator.

Findthatcharity uses the Org ID scheme to create identifiers.

GB-CHC gives the scheme for this identifier (Charity Commission), while 1147330 is the identifier for this organisation within the scheme.

Description

The Silver Line is a unique national service that provides three key functions to support older people:1. a signposting service to link them into the many and varied services that exist around the country;2. a friendship service to combat loneliness; and 3. a means of empowering those who may be suffering abuse and neglect and, if appropriate, transferring them to specialist services.

Also known as

  • Age UK
  • Age UK Main Account
  • Age UK The Silverline
  • The Silver Line
  • The Silver Line Helpline
  • Silver Line
  • The Silver Line
  • Silver Line Helpline
  • The Silver Line Helpline

CCEW Charity number

1147330

Company number

08000807

Registered

Postcode

EC3N 2LB

Website

thesilverline.org.uk

Domain

thesilverline.org.uk

Latest income

£728,657 (on )

This organisation record is based on data from Registered charities in England and Wales published by Charity Commission for England and Wales.

The Silver Line Helpline

GB-CHC-1147330

Locations

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Depending on the data source, location may describe the headquarters of the organisation rather than the area it operates in.

Area of operation outside the UK

  • Guernsey
  • Isle of Man
  • Jersey

Registered Office in the UK

The Silver Line Helpline

GB-CHC-1147330

Linked records

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This organisation record is part of a group of linked records that describe a single organisation. The organisation is linked to 3 active records and 0 inactive records, from 3 data sources.

The best identifier for this organisation is GB-CHC-1147330 .
What is an organisation identifier?

An organisation identifier is a unique piece of text that definitively identifies an organisation.

Examples include charity numbers and company numbers.

Identifiers are usually assigned by an external body like a regulator.

Findthatcharity uses the Org ID scheme to create identifiers.

GB-CHC gives the scheme for this identifier (Charity Commission), while 1147330 is the identifier for this organisation within the scheme.

The Silver Line Helpline (this record)

Organisation record from Charity Commission for England and Wales
Last updated 2024-04-29

The Silver Line Helpline

Organisation record from Office of Scottish Charity Regulator
Last updated 2024-04-25

The Silver Line Helpline

Organisation record from Companies House
Last updated 2024-04-27

The Silver Line Helpline

GB-CHC-1147330

Themes and activities

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This organisation has been classified using different categories:

International Classification of Non-profit and Third Sector Organizations (ICNP/TSO)

ICNP/TSO categories have been automatically assigned from a machine learning model, as part of the UK Charity Classification project.

  • Services for people with disabilities D13

UK Charity Activity Tags

These tags are taken from a project to classify all UK charities using a common set of tags. The tags are applied using keyword searching, so may be incorrect for particular cases.

Visit charityclassification.org.uk for more information on the project. If you have any feedback on the classification system or how it has been applied there is a form on the project homepage.

  • Beneficiary group BE » Older people BE108
  • Charitable activities CA » Advice and individual advocacy CA101
  • Social welfare SW » Loneliness SW106
  • Social welfare SW » Social activities SW107
  • Social welfare SW » Abuse SW200

Theme (CCEW)

  • General Charitable Purposes 101
  • The Advancement Of Health Or Saving Of Lives 103
  • Disability 104
  • Economic/community Development/employment 113
  • Other Charitable Purposes 117

Beneficiaries (CCEW)

  • Elderly/old People 202
  • People With Disabilities 203

Activities (CCEW)

  • Provides Services 306
  • Provides Advocacy/advice/information 307

Scale of operation

  • National and Overseas

The Silver Line Helpline

GB-CHC-1147330

Charity financial history

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Year ending Income (£) Spending (£)
2012-05-18 Registered as a charity
2013-03-31 616,096 266,031
2014-03-31 2,078,055 1,761,265
2015-03-31 3,662,724 3,586,009
2016-03-31 4,334,891 4,849,670
2017-03-31 5,126,370 4,686,125
2018-03-31 4,699,963 4,487,782
2019-03-31 3,729,576 4,188,849
2020-03-31 2,374,478 2,959,323
2021-03-31 2,599,541 1,795,482
2022-03-31 1,131,453 1,237,021
2023-03-31 728,657 1,032,858
Income and Spending
Funds and Reserves

Data on funds and reserves are only available for financial years where the charity's income was more than £500,000.

The Silver Line Helpline

GB-CHC-1147330

Charity people

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2023
£
2022
£
Employees 76 67
Employees paid more than £60,000 - -
Volunteers 114 149
Trustees 2
Employees
Volunteers

Data on employees is only available for financial years where the charity's income was more than £500,000.

The Silver Line Helpline

GB-CHC-1147330

Statement of Financial Activities

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Statement of financial activities for year ended .

Based on information provided to the Charity Commission for England and Wales in the charity's annual return. This may not exactly match the figures and categories supplied in the charity's annual accounts.

2023
£000s
2022
£000s
Incoming resources
Donations and other voluntary income 716.0 994.5
Legacies 12.6 126.8
Endowments - -
Donations and legacies 728.7 1,121.3
Income from charitable activities - 10.1
Income from other trading activities - -
Income from investments - 0.0
Other income - -
Total 728.7 1,131.5
Expenditure
Investment management - -
Other spending on raising funds 0.1 0.5
Spending on raising funds 0.1 0.5
Grants to institutions - -
Other charitable activities 1,032.7 1,236.5
Charitable activities 1,032.7 1,236.5
Other spending - -
Total 1,032.9 1,237.0
Net income / (expenditure) (304.2) (105.6)

The Silver Line Helpline

GB-CHC-1147330

Balance sheet

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Balance sheet at .

Based on information provided to the Charity Commission for England and Wales in the charity's annual return. This may not exactly match the figures and categories supplied in the charity's annual accounts.

2023
£000s
2022
£000s
Fixed assets
Tangible and intangible assets - 12.3
Investment assets 0.0 0.0
0.0 12.3
Current assets
Current investment assets - -
Cash - 1,339.6
Other current assets - 199.4
- 1,539.0
Creditors
Amounts falling due within one year - (987.8)
Net current assets - 551.2
Total assets less current liabilities 0.0 563.5
Creditors
Amounts falling due after one year - (18.0)
Net assets 0.0 545.6
Funds
Endowment funds - -
Restricted funds - 47.8
Unrestricted funds 0.0 497.8
0.0 545.6

The Silver Line Helpline

GB-CHC-1147330

Income from government

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According to data returned to the Charity Commission, this charity did not receive income from government grants or contracts in 2023 (the latest year with data available) or 2022.

The Silver Line Helpline

GB-CHC-1147330

Grants received

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Received 17 grants. Showing most recent 10 grants.

View this organisation's grants on GrantNav.

Date Funder Amount awarded Description
The Aim Foundation £1,000
1 year
Grant to The Silver Line C/O Age UK
The Aim Foundation £1,000
1 year
Grant to The Silver Line C/O Age UK
The Seafarers' Charity
Merchant Navy Fund
£27,640 Grant to Age UK
The Dulverton Trust
General Welfare
£30,000
1 year
The Silver Line Helpline
Aug 2020 to Aug 2022
The Seafarers' Charity £4,985 Grant to Age UK The Silverline
Department for Digital, Culture, Media & Sport
Coronavirus Community Support Fund
£60,000 Coronavirus Community Support Fund
Prudence Trust £25,000 General funds
The Seafarers' Charity £27,270 Grant to The Silver Line
The Seafarers' Charity £29,961 Grant to Silver Line
The National Lottery Community Fund
Single Grants
£975,000
2 years
The Silver Line Helpline
Nov 2017 to Nov 2019

Data source

Some grants data comes from funders who publish data using the 360Giving Data Standard. It was accessed using the 360Giving Datastore.

The Silver Line Helpline

GB-CHC-1147330

Data sources

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Last fetched from source: 2024-04-27

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Charity Commission for England and Wales

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Last fetched from source: 2024-04-29

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